# Integrate Telegram to website

## How to create a Telegram channel?

**Step 1**. Go to "**Settings**" page by clicking the settings icon in the left sidebar.

<figure><img src="/files/AsxOOqIEKCA8eV1wB3rt" alt=""><figcaption></figcaption></figure>

**Step 2**. Select "Inboxes" from left side panel and Click on "Add Inbox" button.

<figure><img src="/files/2cKHEPhrXHq7pBrgXysV" alt=""><figcaption></figcaption></figure>

**Step 3**. Click on "Telegram" icon.

<figure><img src="/files/tBgYd6aSBssxxRJqjaH2" alt=""><figcaption></figcaption></figure>

**Step 4**. Create a new telegram bot using Telegram [BotFather](https://telegram.me/BotFather).

**Step 5**. Enter the API token of the telegram bot and click on "Create Telegram Channel".

<figure><img src="/files/aS3RumnrCsjg70WrFjqq" alt=""><figcaption></figcaption></figure>

**Step 6**. "Add agents" to your telegram inbox.![](/files/kaQPIULwmTTw43U2jvlg)

**Step 7**. Hooray! You have successfully created a Telegram inbox.

<figure><img src="/files/S9WBTuiJt3Yqh5uGCUzt" alt=""><figcaption></figcaption></figure>

**Step 8**. Go to the Inbox settings page and verify that the inbox name matches the bot username created using BotFather.

**Step 9**. Send a message to the telegram bot.

**Step 10**. Check Chatwoot telegram inbox for the new message.

<figure><img src="/files/OUbOIFGqMbH4VPIOH89L" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.onlinelivesupport.com/product-guides/integrate-telegram-to-website.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.