> For the complete documentation index, see [llms.txt](https://docs.onlinelivesupport.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.onlinelivesupport.com/product-guides/integrate-telegram-to-website.md).

# Integrate Telegram to website

## How to create a Telegram channel?

**Step 1**. Go to "**Settings**" page by clicking the settings icon in the left sidebar.

<figure><img src="/files/AsxOOqIEKCA8eV1wB3rt" alt=""><figcaption></figcaption></figure>

**Step 2**. Select "Inboxes" from left side panel and Click on "Add Inbox" button.

<figure><img src="/files/2cKHEPhrXHq7pBrgXysV" alt=""><figcaption></figcaption></figure>

**Step 3**. Click on "Telegram" icon.

<figure><img src="/files/tBgYd6aSBssxxRJqjaH2" alt=""><figcaption></figcaption></figure>

**Step 4**. Create a new telegram bot using Telegram [BotFather](https://telegram.me/BotFather).

**Step 5**. Enter the API token of the telegram bot and click on "Create Telegram Channel".

<figure><img src="/files/aS3RumnrCsjg70WrFjqq" alt=""><figcaption></figcaption></figure>

**Step 6**. "Add agents" to your telegram inbox.![](/files/kaQPIULwmTTw43U2jvlg)

**Step 7**. Hooray! You have successfully created a Telegram inbox.

<figure><img src="/files/S9WBTuiJt3Yqh5uGCUzt" alt=""><figcaption></figcaption></figure>

**Step 8**. Go to the Inbox settings page and verify that the inbox name matches the bot username created using BotFather.

**Step 9**. Send a message to the telegram bot.

**Step 10**. Check Chatwoot telegram inbox for the new message.

<figure><img src="/files/OUbOIFGqMbH4VPIOH89L" alt=""><figcaption></figcaption></figure>